High Productivity, Low Maintenance.
I am a seasoned communications professional with a lifelong passion for mission-driven organizations and a track record for efficient program management, resource leveraging, and team-building. With more than 20 years in multimedia publishing, editorial managment, and public outreach, I can transform your underdeveloped, fledgling, or struggling publishing program into a thriving business asset.
Director of Communications | United Educators, Chevy Chase, MD
March 2005–February 2009
Created and executed internal and external communications plan, including publications strategy, media relations, and internal branding; managed production of corporate media, including print and electronic publications, multimedia projects, and corporate identity pieces; oversaw website content and development, monitored copyright issues and administer ed permissions policies; desktop published monthly risk management newsletters and new product collateral; created and managed department budget; supervised member relations manager, writer-editor, meeting coordinator, and webmaster.
o Spearheaded and implemented redesign of corporate website:
* Increased download activity by 200%
* Increased membership by 23%
o Created member relations function to deepen delivery of resources;
increased member engagement by 18%
o Build capacity for in-house production; shaved 10% off budget first year
o Created corporate style guidelines, graphic standards, and publications procedures
Manager of Publications | Catholic Charities USA, Alexandria, VA
July 2001–December 2004
Coordinated production of all internal electronic and print publications; supervised editorial staff of quarterly membership magazine; desktop published and edited eight professional interest newsletters, program materials, and marketing pieces; created and managed department budget; created internal publications procedures and conducted ongoing training in their use.
o Initiated and coordinated internal branding effort
o Unified the design and messaging of the organization’s publications
o Initiated and supervised redesign of quarterly membership magazine
o Increased circulation of quarterly magazine by 40%
o Streamlined inventory and fulfillment procedures
Managing Editor| National Science Teachers Association, Arlington, VA | May 1999–July 2001
Reviewed solicited and unsolicited book manuscripts for publication and selected short list for director’s review; negotiated and drafted contracts with authors; managed copyright process; coordinated and hired freelance writers, reviewers, field testers, editors, and proofreaders; supervised editorial staff; created and managed department budget. Edited 4–5 books per print cycle. Promoted from associate editor, February 2000.
o Streamlined reprint and revision process
o Established manuscript review procedures
o Tripled book production in the first year
Adobe Acrobat, Adobe Creative Suite, Audacity, Confluence, Day CQ5, Endeca, Google Analytics, HTML, JIRA, K4, Mac OSX, Microsoft Office, Moveable Type, Omniture, QuickBase, SharePoint, Windows, WordPress, XML for podcasting
American Folklife Center | Libarary of Congress, Washington, DC,
Completed 200 hour internship working with the pre-processed 16mm films, video, audio reels, private library, and personal papers of Alan Lomax; created finding guide for Lomax Collection.
Editor/Research Analyst | Consultant, Washington, DC, January 1995–May 1999
Research Assistant | The American University, Washington, DC, August 1994–June 1996
Administrative/Financial Coordinator | National Coalition to Abolish the Death Penalty, Washington, DC, August 1994–November 1995
Program Coordinator | Center for Media and Independent Learning, University of California Extention, Berkeley, CA, September 1993–July 1994
Doctoral Fellow, Sociology: Justice, The American University, Washington, DC (1994–1996)
M.A., Teaching English as a Foreign Language, American University in Cairo, Egypt (1993)
A.B., Linguistics, University of California at Berkeley, Berkeley, CA (1991)
Social Media for Communicators, Lawrence Ragan Communications, Las Vegas (March 2008)
Podcasting for Business and Government I, EEI Communications, Alexandria, VA (October 2007)
Integrating Print & Online, Lawrence Ragan Communications, San Francisco (March 2007)
ARM 54: Risk Assessment, Insurance Educational Association, Online (May–July 2006)
Institute for Strategic Communications for Nonprofits, The American University, Washington, DC (May 2004)
Production Techniques & Technologies, EEI Communications, Alexandria, VA (October 2002)
Managing the Publications Department, EEI Communications, Alexandria, VA (September 2000)